538 Reviews Found
Confirmed Service Customer
Great communication and repairs were quick.
Frank C.
VIRIGNIA BEACH
Business Response
It is great to hear everything was done quickly and to your satisfaction!
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Confirmed Service Customer
Service is not yet complete. Still awaiting parts to complete the repair. Awaiting phone call to bring vehicle back in.`
Bartlett A.
VIRGINA BEACH
Business Response
Hello there, we appreciate you taking the time to leave us this feedback.
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Confirmed Service Customer
Wes and his staff at the Body Shop were beyond professional! Wes kept me updated every step of the way, and they were done earlier than expected. It is a traumatic experience being in an accident that wasn't your fault, but Wes and his team were caring beyond expectations. Thank you!
Karen B.
VIRGINIA BEACH
Business Response
Dear Karen B, We want to thank you for taking the time to write such kind comments about Wes and the staff here at RK Collision Repair center. We also want to thank you for the 5 star rating, we truly appreciate it! Sincerely, Shelly Glazer Customer Satisfaction Manager 757-431-6539
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Confirmed Service Customer
Jim is my service adviser and always takes care of my 3 vehicles. He is an exceptional adviser who puts the customers best interest above everything else.
Richard M.
VIRGINIA BEACH
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing R. K. Chevrolet, INC. and we hope to see you again soon!
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Confirmed Service Customer
Totally impressed with the check in process. The job writers are excellent and keep you informed of any issues.
David S.
Virginia Beach
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing R. K. Chevrolet, INC. and we hope to see you again soon!
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Confirmed Sales Customer
Great service, no pressure sales. Christopher Lambert was very helpful
James M.
CHESAPEAKE
Business Response
Dear James M, Thank you for taking the time to leave us a 5 star review. We appreciate you sharing your experience with Chris and about the service you received. Congratulations on your purchase and we hope to see you again in the future. Sincerely, Shelly Glazer Customer Satisfaction Manager 757-431-6539
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Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at R. K. Chevrolet, INC..
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Confirmed Service Customer
It was 5 Stars. If I could make one recommendation it would be to return the driver’s seat to the position it was in when dropped off. I had to readjust the seat height and depth to fit my 6’5” frame when my Traverse was returned to me.
Edward E.
VA BEACH
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing R. K. Chevrolet, INC. and we hope to see you again soon!
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Confirmed Service Customer
I'm really impressed with the service that I had during my recent visit. I like that the consultant was not pushy, he explained what I'll need in the near future but did not insisted that I have it done that day.
Edward C.
Virginia Beach
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing R. K. Chevrolet, INC. and we hope to see you again soon!
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Confirmed Service Customer
It didn’t take as long as they said. Also they came out and explained everything.
Lisa W.
VIRGINIA BEACH
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing R. K. Chevrolet, INC. and we hope to see you again soon!
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Confirmed Service Customer
Just had to all change and 15,000 mile service in and out
Debbie H.
VIRGINIA BEACH
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing R. K. Chevrolet, INC. and we hope to see you again soon!
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Confirmed Service Customer
Work done in a timely manner, with courteous employee's
Norman D.
VIRGINIA BEACH
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing R. K. Chevrolet, INC. and we hope to see you again soon!
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Confirmed Service Customer
My service manager was excellent, he and I discussed service requirements and a way forward. Once service on my truck was completed, gave me a print out so I could plan ahead.
Kenneth M.
VA BEACH
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing R. K. Chevrolet, INC. and we hope to see you again soon!
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Confirmed Service Customer
EIRIAN provided a wonderful experience to create an appointment for my 2017 Corvette. Further she saw through the work needed on the appointment day to ensure all work needed was done and notified me of any further maintenance needed.
Timothy M.
VIRGINIA BEACH
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing R. K. Chevrolet, INC. and we hope to see you again soon!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing R. K. Chevrolet, INC. and we hope to see you again soon!
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Confirmed Service Customer
I was notified about recommendations for routine maintenance. I was told the estimate and time I could expect my car back. It was ready earlier than promised with a lower total than estimated.
Erin M.
VIRGINIA BEACH
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing R. K. Chevrolet, INC. and we hope to see you again soon!
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Confirmed Service Customer
Excellent service. Found and corrected a brake problem I wasn't even aware of.
Brian G.
VIRGINIA BEACH
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing R. K. Chevrolet, INC. and we hope to see you again soon!
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Confirmed Sales Customer
Teddy was great! Very passionate about what he does and helped me along the way with everything! Thanks Teddy
Shakira E.
VIRGINIA BEACH
Business Response
Dear Shakira E, Thank you for taking the time to leave us a 5 star rating and kind comments about Teddy. We appreciate you sharing your experience and happy to have you in the RK Chevrolet Family! Congratulations on your purchase and we hope to see you again in the future. Thank you again. Sincerely, Shelly Glazer Customer Satisfaction Manager 757-431-6539
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Confirmed Service Customer
Steven was so professional and kind. Felt like I was heard and not rushed. Excellent customer service!
Robert B.
VIRGINIA BEACH
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing R. K. Chevrolet, INC. and we hope to see you again soon!
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Confirmed Service Customer
I enjoy having my own point of contact at the customer desk making all visits more personal. And the fact this is not a big chain of dealers makes much more sense to me.
Dag M.
VIRGINIA BEACH
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing R. K. Chevrolet, INC. and we hope to see you again soon!